Privacy Policy

1. Introduction

Creation48 ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and sell (as defined under the California Consumer Privacy Act ("CCPA")) your personal information when you use our website development services or interact with our Client Portal.

2. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Your name, email address, phone number, billing address, IP address, device identifiers, and other similar identifiers.
  • Personal Information: Your business details, design preferences, content, feedback, and other information you provide through our Client Portal.
  • Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Internet or Other Electronic Network Activity Information: Your browsing history, search history, and information regarding your interaction with our website or advertisements.
  • Geolocation Data: Your general location information (e.g., city, state).
  • Professional or Employment-Related Information: Information about your business or profession.
  • Inferences: Inferences drawn from other personal information to create a profile about your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We collect this information from various sources, including:

  • Directly from you: When you provide it to us through our website, Client Portal, or other communications.
  • Automatically: When you use our website, we may collect certain information automatically, such as your IP address, browser type, pages visited, and time spent on each page. We may use cookies and similar technologies to collect this information.
  • Third parties: We may receive personal information about you from third parties, such as our service providers or business partners.

3. How We Use Your Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To Provide and Improve Our Services: To provide, maintain, and improve our website development services, including communicating with you about your project, delivering design concepts and revisions, and providing customer support.
  • To Communicate with You: To send you emails and messages about your project, updates to our services, and occasional marketing communications (if you have opted in to receive them). You can manage your communication preferences in your Client Portal account settings or by contacting us at info@creation48.com.
  • To Analyze Website Usage: To analyze how our website is used, to improve its functionality and user experience, and to measure the effectiveness of our marketing efforts.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
  • To Protect Our Rights and Interests: To protect our rights, property, or safety, or the rights, property, or safety of our users or others.
  • For Other Business Purposes: We may use your information for other business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and services, enhancing, improving or modifying our services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.

4. How We Share Your Information

We may share your personal information with the following categories of third parties:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as hosting providers, payment processors, email marketing platforms, analytics providers, and customer support platforms.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or investigate fraud or security issues.

5. Cookies and Tracking Technologies

We and our third-party partners use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to collect and analyze information about how you use our website and to provide targeted advertising. These technologies may be used to collect information such as your IP address, browser type, pages visited, and time spent on each page.

We use Google Analytics to help us analyze how users use our website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our website and services.

We may also partner with third-party advertising networks, such as Facebook Meta, to display advertising on our website or to manage our advertising on other sites. These partners may use cookies and similar technologies to collect information about your activities on our website and other websites to provide you targeted advertising based upon your interests.

6. Your Choices

You have the following choices regarding your personal information:

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in any email or by contacting us at info@creation48.com.
  • Access and Update Your Information: You can access and update your personal information in your Client Portal account settings.
  • Delete Your Information: You can request that we delete your personal information by contacting us at info@creation48.com. Please note that we may retain some information as required by law or for legitimate business purposes.
  • Do Not Sell or Share My Personal Information (California Residents): If you are a California resident, you have the right to opt-out of the "sale" or "sharing" of your personal information. We do not sell your personal information as defined under the CCPA. However, the CCPA defines "sharing" broadly and may include certain uses of cookies or other tracking technologies. You may submit a request to opt out of such sharing by emailing us at info@creation48.com.
  • Manage Cookie Preferences: You can manage your cookie preferences through your browser settings or by using our cookie consent tool.
  • Limit Targeted Advertising: You can limit targeted advertising by opting out of interest-based advertising through the Digital Advertising Alliance's opt-out tool (http://optout.aboutads.info/?c=2&lang=EN).

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information from our records.

9. International Data Transfers

We are located in the United States and the personal information that we collect from you will be processed in the United States. If you are located outside of the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you consent to the transfer of your information to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

11. California Privacy Rights

If you are a California resident, you have certain rights under the CCPA, including the right to request access to, deletion of, or correction of your personal information. You also have the right to opt-out of the "sale" or "sharing" of your personal information, and to not be discriminated against for exercising your CCPA rights.

To exercise any of these rights, please contact us at info@creation48.com.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@creation48.com.

Last Updated: January 02, 2024